Home > FAQs > How Do I Set Up the Indeed Feed

How Do I Set Up the Indeed Feed

Need Help on this Topic? Email Support

Step 1: Review your system to make sure you have the optimal setup for Indeed.

1. Add a new Applicant Status. Why? Because the "Indeed Apply" feature will use this status when adding applicants to your system.  If this status is not in your system, the status will appear as 'NONE'
   1. Go to Admin | Codes | Applicant Statuses
   2. Click Add New Record
      1. Code = INCOMPLETE-INDEED
      2. Description = Incomplete-Indeed
      3. Is an Overall Status = checked
2. Check Referral Sources.  Why?  Because the URL back to your system and the "Indeed Apply" feature will use a specific source when adding applicants to your system. 
   1. Go to Admin | Codes | Referral Sources
   2. Check the list to see if you have a source for Indeed. 
      1. If the code is INDEED, nothing is needed.
      2. If there is no source
         1. Click Add New Record
            1. Code = INDEED
            2. Description = Indeed
         2. Press the Disk icon to save the record
      3. If there is a source for Indeed but the code is not INDEED
         1. Edit the current source and check the box to make it inactive and save the page. 
         2. Add a new code using the instructions above.
3. Make sure your job codes do not have any colons or spaces.  If it does...
   1. Update the requisition code creation to remove any colons from the auto-assigned code. 
   2. If the code creation is leveraging a misc field, organizational code, etc. also make sure that the codes being used do not create space.  This could mean inactivating some codes and adding in new codes for usage.
   3. Using the Req List, update any active jobs to change the code to adhere to the necessary format.
4. Review your jobs to identify location fields. 
   1. If you are in only one location, you can set up a default location for the system which can be used to post City, State, Country and Zip Code. 
      1. Go to Admin | System Setup
      2. Click on the caption "Company Name" 
      3. Fill in the default address
      4. Press the disk icon to save the page. 
   2. If you are in multiple locations you will need separate fields in the requisition to identify the City, State, Country and Zip Code.  If these are already part of the requisition, as separate fields, those fields can be used in the mapping.  If the values are currently combined (for example, one field that says "Denver, Colorado"), activate the location fields in the requisition and use these going forward.  
      1. To activate the fields
         1. Go to Admin | Page Builder | Requisition | Miscellaneous
         2. Select the Location tab
         3. Give the fields captions to activate them in the requisition
      2. To add the fields to the creation process
         1. Go to Admin | Page Builder | Requisition | Create Req Form
         2. Go to the Wizard Layout page
         3. Edit the Main page
         4. If there are already fields capturing the city, state and country, edit the field to change the mapping to the new location. 
         5. If there are not already fields, click on an empty space (or add rows to create an empty space) and then add in the mapping to the new field. 
      3. Update all the requisitions with the correct location information. 
5. Review your job titles
   1. Remove references to bonuses or locations
6. Review key fields that can go over to Indeed with the feed. If you are not using these fields you can activate them on Admin | Page Builder | Requisition | Miscellaneous.  This will create a space on the Main page to capture the details. 
   1. Salary information. Why? Because if you do not provide salary information, Indeed will estimate the salary in the posting.
   2. Full-time/Part-time. Why?  Because the integration will send this over as a "type" in Indeed and can be used by applicants when searching for jobs. Note, if this is done, be sure to add values under Admin | Codes | Requisition FTPT.
   3. Job Type. Why? Because the integration will send this over as "category" in Indeed and it can be used by applicants when searching.  Note, if this is done, be sure to add values under Admin | Codes | Requisition Job Type.
7. Activate the "Incomplete" Alert.  Why? Because if you use the "Indeed Apply" the applicants will be automatically added to your system as "Incomplete" records.   This alert will then notify the applicant that there is more left to do before being considered for the job.  Steps on setting up the alerts tool can be found here .
8. Contact your representative at Indeed to let them know you will be sending jobs via the Cyber Recruiter ATS feed.

Setup 2: Contact our support team to assist with the setup in Cyber Recruiter and on the server.  This Help Central page (Indeed) will walk you through the changes needed in the system and on the server.  Involve our team so that as you upload the jobs we can verify they are received and in an acceptable format. 

Resources for Troubleshooting Integration

1. Search Quality has published content related to how Indeed Search Quality works here

2. If you are not already working with Indeed, you can work directly with Indeed to Sponsor Jobs and get guidance on how to improve job content. Use this contact form to contact Indeed about Sponsored Jobs.

3. If you are already working with Indeed, engage your Client Success contact who can assist in optimizing job content for potential visibility.

4. General Contact Indeed instructions here

5. Overview of the Sponsored Jobs Integration here

6. Sponsored Jobs Help Center here.

7. My Job is not showing up on Indeed resource here.