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Home > Guides > Administrator Guide > Website Configuration > Careers Portal > Self Service > References (Applicant View)

References (Applicant View)

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Page Location: Admin > Website > Career Portal
Tab: Self Service


This page controls the view of the information by applicants and employees using the Self Service module; BUT, it also controls which fields are shown on this page as part of the Online Application. 

General Settings

Field Purpose
Title Enter a caption to have the page display a different title on the Self Service Portal left-hand navigation.
Available for Applicants? Set to YES to make this page viewable for Applicants. (Anyone who does NOT have an Overall Status = HIRED)
Access for Applicants? Select what the Applicant can do on this page. View (only see information), Add Only (can add records but not change anything), or Update (can edit and delete information).

NOTE: If a reference as been verified (the verification field is set to Yes in the User View), the applicant will NOT be able to delete or change a reference record even if the view is set to Update.

NOTE: If the Task feature is being used, it is recommended that Update access be assigned to this page so the applicant will be able to add and update the information when a task is assigned. 
Available for Employees? Set to YES to make this page viewable for Employee. (Anyone with the Overall Status = HIRED)
Access for Employees? Select what the Employee can do on this page. View (only see information), Add Only (can add records but not change anything), or Update (can edit and delete information).

NOTE: If a reference as been verified (the verification field is set to Yes in the User View), the applicant will NOT be able to delete or change a reference record even if the view is set to Update.

NOTE: If the Task feature is being used, it is recommended that Update access be assigned to this page so the employee will be able to add and update the information when a task is assigned. 
Instructional Message Type instructions for the page and/or action to be taken. These instructions are displayed to the Applicant/Employee when they are on this page in the Self Service.

Field Settings

The bottom of the page lists fields which can be displayed on this page and on the Online Application. Enter a caption for a field to include it on the page.  Check the box to make it required on the page. The captions are only for the applicant experience.  The field captions do not extend to the user view of the information or the printable view of the information.  

NOTE: If the Resume Extraction feature is used, the applicant will NOT be allow to move past the page until all the required fields for ALL of the records have been completed. 


Field  Generally Found During Resume Extraction 
Name Yes 
Relationship No (often it is not include in the resume)
Employer Yes 
Job Title No (often it is not include in the resume)
Years Known No (often it is not include in the resume)
Address 1 No (often it is not include in the resume)
Address 2 No (often it is not include in the resume)
Phone 1 Yes 
Phone 2 Yes
Email Yes
Note No

Note:  This field is viewable by the Applicant/Employee as well as a user.  If the user will write notes about the reference check using this field in the User View, it is recommended that the field NOT be visible in the Applicant/Employee view.


See also