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Home > Guides > Administrator Guide > Website Configuration > Careers Portal > Actions

Actions

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Page Location: Admin > Website > Career Portal
Tab: Actions

The Action Tab determines what processes happen when Applicants apply as well as complete the online application process.  Separate actions can be defined when applying to jobs via the Self Service module.

Check-mark an option to activate the feature. 

Select "After Contact Information" to activate this feature at the beginning of the process. 
Select "Thank You Page" to activate this feature at the end of the process.

Inbox Options  Purpose 
Add to Inbox...
(Options 1, 2, 3)
Check mark one, two or all three options to add the applicant record automatically to the |Inbox| view.  This option is very helpful if users log in on a routine basis and are familiar with the screens and navigation of the software.  
 
‘Recruiter’ will direct the information to the Inbox of the Recruiter
‘Supervisors’ will direct the information to the Inbox of the Hiring Manager 
‘Other’ allows the Administrator to select a specific person to direct the information to outside the roles of a requisition
Stop if Unacceptable Check mark to NOT put the information into the designated Inbox if the applicant answers questions unacceptably.  This feature references BOTH the application questions and requisition questions to determine if the applicant is acceptable. The questions must be set up in the Page Builder section prior to this setting functioning.

 

If using the Inbox setting to add to a specific user (not based on the requisition), be sure to click on the recipients icon to select which Inboxes should receive the applicants. 
Only if Not Applying
to a Position
Use this option to specify that the applicant should be added to this inbox ONLY if he/she isn't connected to a requisition.


Routing Options  Purpose 
Send Routing Email...
(Options 4 & 5)
Check mark one or both options related to the automatic routing. This option is very helpful if users don't log in often or work primarily through email.  This is a "push" technology which allows for the system to alert the recruiter or manager without the need to access the system. 

‘Recruiter’ will send the Routing email to the Recruiter of the requisition
‘Supervisors’ will send the Routing email to the Hiring Manager of the requisition. 
NOTE: Nested settings for the Supervisor MUST be set in order to use the Skip Recruiter Evaluation option.

 

Press the pencil icon to edit the nested settings.  These settings determine what appears in the routing email.  If this section is NOT completed, the routing will be sent out but no options for response will be included so the user will need to log into Cyber Recruiter to respond.
  Allow Responses Will display the list of Applicant Status for this recipient to select from and update the system.
  Email Back to Sender Will send an email back to the Recruiter of the response selected.
  Update Req Status Will update the Status of this position for the applicant as well as capture the response. Recommendation: Only activate this setting for either the Recruiter or the Manager, not both.
  Routing Comes From Drop-down list to select who routings should come from when. The options are Recruiter, Supervisor, or Online User.
Stop if Unacceptable Check mark to NOT put the information into the designated Inbox if the applicant answers questions unacceptably.  This feature references BOTH the application questions and requisition questions to determine if the applicant is acceptable. The questions must be set up in the Page Builder section prior to this setting functioning.


Additional Options  Purpose 
Store Application as PDF
(Option 6)
Check mark this option to store a copy of the applicant's profile to his/her record as a PDF attachment on the attachments page.  The system will automatically create a PDF copy of the "Print App" information for historical purposes. 
Acknowledgement Email (Option 7) Check-mark to send the email and click Edit to compose the email sent to the Applicant after he/she submits his/her interest in a position.

Note: Selecting a note which is stored with the requisition allows for a customized message based on the job selected.

 

Press the pencil icon to edit the email which is sent to the applicant.  It is recommended that this email be triggered "After Contact Information" because it generally includes the user and password information for accessing the Self Service module.  If the applicant stops the online application process for any reason, this will allow the applicant to gain access to his/her information to finish the process.
Send Email to User/Person
(Option 8)
Allow for a user or external person who is not part of the requisition process (Recruiter or Manager) to be emailed that an applicant has applied.  This is NOT a routing email - a routing record will not be added to the applicant and no response is allowed from this email. 

 

Press the pencil icon to edit the email which is sent out to the user(s) specified.

 

Press the recipients icon to specify which users or people should receive this email.  Four options are available.
1) Highlight one or more user(s) of the system using the Ctrl key
2) Type in an email address of a non-user
3) Check the option to send this email to the Recruiter - this is not a Routing email
4) Check the option to send this email to the Manager - this is not a Routing email.
Status Change
(Option 9)
In the first drop-down option, select the status to use if the applicant answers all application/requisition questions acceptably.

In the second drop-down option, select the status to use if the applicant answers one or more of the application/requisition questions unacceptably.
Allow Unencrypted URL
(Option 10)
Check this option to allow for other websites to re-direct back to the careers site and to a specific position without the need of the full encrypted URL used by the careers site.  This should be checked if jobs are being posted to job boards (for example) and applicants are re-directed to the company website from the job board.


See also