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Home > Guides > User Guide > Checking Background > Employment Background Investigation (EBI)

Employment Background Investigation (EBI)

Page Location: Applicant File > EBI

Access to this page is granted via the EBI integration setup.

Before applicant information can be sent to EBI:
  1. The functionality must be enabled in Cyber Recruiter Admin (by default, EBI is not enabled).  
  2. Packages of various options must be set up with EBI
  3. We highly  recommend reviewing the applicant's record to ensure everything that can be sent is completed. Below is a listing of what could be sent to EBI based on the packages set up by the organization with EBI and then chosen during the submittal process.
    • Applicant's First, Middle, & Last Name
    • SSN
    • Home Address
    • Home Phone
    • Date of Birth
    • Education History (School Name, Address, Graduated Y/N, Degree, Major, GPA)
    • Employment History (Employer Name, Address, Phone Number, Start Date (must be a date), End Date (must be a date), Job Title, Salary, Salary Pay Period, Supervisor Name, Permission to Contact?, Reason for Leaving)
    • References (Name, Address, Phone Number, Address)
    • Military History (Branch, Rank, From Date, To Date)
    • Driver's License # & State (based on the mapping fields)

Once the configuration setup is complete, the Applicant File > EBI page becomes available to those users who have access. To start the process, press the 'Click here to submit this applicant for a background check' link .
  1. If activated, the demographics page will appear.  Review this information and make any last minute changes if needed and press continue. 
  2. Select the package of services from the drop-down list and press continue. Starting at this point, the information is no longer in Cyber Recruiter but is ONLY stored in EBI.
    NOTE: If you have not completed user access properly (ex: your password is incorrect) you will not see any packages in the drop down and you should double check that you can log in to EBI. 
  3. A new page will launch, log in with the correct credentials (for EBI, not Cyber Recruiter) to continue.
    1. Tab 1 = Select Products.  This page will populated based on the package chosen during the submittal process. Verify and continue to tab 2.
    2. Tab 2 = Subject Information.  This page will populated based on the demographic and personal information passed during the submittal process.   Review it one las time before continuing to tab 3.
      • If there is information missing, a red circle will appear next to the name signifying that something needs to be addressed.  Once everything is entered, the circle will change to green and a check-mark will appear.
    3. Tab 3 = Request Details. This page includes the additional information from Cyber Recruiter which will be verified.  Click on the section header to refresh the page and review the information.
      • If there is information missing, a red circle will appear next to the name (either the tab header or the section header) signifying that something needs to be addressed. Once everything is entered, the circle will change to green and a check-mark will appear.
    4. Tab 4 = Authorize. Once everything is reviewed, check the box on this page to finish the submittal.

See also