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Home > Guides > Administrator Guide > Website Configuration > Careers Portal > Self Service > Main > Password Settings

Password Settings

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Page Location: Admin > Website > Career Portal
Tab: Self Service
Sub-Page: Main
Tab: Password Retrieval

 

This feature allows the Applicants / Employees to retrieve a password and user login information online without needing an email address.  The rest of the page relates solely to this feature.


      Field  Purpose / Notes 
  Allow... Check this box to activate the feature online.  If this box is unchecked - everyone below this item is ignored.
  Validation Fields Check mark at least one item in the list which the applicant/employee needs to provide in order to validate his/her account.  Adding more items to the validation will help ensure that if there is a duplicate (for example there are three Bob Smith) that the correct record is located.
    First Name  
    Last Name  
    Zip/Postal Code  
    Home Phone  
    Birth City This is an extra security question which can be asked during the application process to gather additional information for this process.

NOTE: Do not use this field for validation if the field is not activated on the Contact Information page so that applicant/employee can provide the information.
    Favorite Color This is an extra security question which can be asked during the application process to gather additional information for this process.

NOTE: Do not use this field for validation if the field is not activated on the Contact Information page so that applicant/employee can provide the information.
    Pet's Name This is an extra security question which can be asked during the application process to gather additional information for this process.

NOTE: Do not use this field for validation if the field is not activated on the Contact Information page so that applicant/employee can provide the information.
 


.... Instructions ....

"Instructions"

This message appears when the applicant/employee selects to retrieve the login information online instead of using the email option.  Generally this instructions will explanations as to the fields being requested and what steps should be taken to complete the request.

.... Login Not Found ...

""Login Not Found" message"

This message displays when the user enters information which results in the system not finding a match. Generally the instructions include steps for re-trying the combination or what steps should be taken next in order to retrieve the user ID/password.

... More than one record ...

"Duplicate entries message"

This message appears the information provided results in more than one applicant in the system. This message should include an explanation as to what has occurred as well as the steps to take to get further support. 

See also