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Home > Guides > Administrator Guide > Communication Templates > Website Email Templates

Website Email Templates

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Some email templates are stored with the Career Portal, Self-Service, or Agency Portal sections to which they correspond. These emails include:

Email How Is It Triggered? Where to Edit
Refer a Friend If activated, triggered by a viewer of the requisition clicking on the Refer a Friend button on the Job Description page. Admin > Website > Career Portal > Job Browsing Description Tab > Edit icon behind “Refer a Friend.”
Applicant Acknowledgement Email (1st time applying) If activated, triggered when the person reaches the designated page of the application process. Admin > Website > Career Portal >Actions tab/Edit icon behind “Send the Applicant an acknowledgment email”
Notification Email to Partiular Users (of applicant's first application) If activated, triggered when the person reaches the designated page of the application process. Email will go to any users highlighted under Recipients (envelope icon.) Admin > Website > Career Portal >Actions tab/Edit icon behind “Send ane email to particular users”
Applicant Acknowledgement Email (after applying to additional positions) If activated, triggered when an exisitng applicant apples to a new requisition. Admin > Website > Career Portal >Self Service > Main > Edit > Browse Open Jobs tab > Scroll down the page / Edit icon behind “Send the Applicant an acknowledgment email”
Notification Email to Partiular Users (of applicant's subsequent applications) If activated, triggered when the person reaches the designated page of the application process. Email will go to any users highlighted under Recipients (envelope icon.) Admin > Website > Career Portal >Self Service > Main > Edit > Browse Open Jobs tab > Scroll down the page / Edit icon behind “Send an email to particular users”
Employee Referral Email to person being referred If activated, triggered by an employee submitting a referral via the Self Service Module. Admin > Website > Career Portal >Self Service > Employee Referral Page >  Edit > Actions tab / Edit icon behind “Send email to person being referred”
Employee Referral  Email to Recruiterof position If activated, triggered by an employee submitting a referral via the Self Service Module. Admin > Website > Career Portal >Self Service > Employee Referral Page > Edit > Actions tab / Edit icon behind “Send email to recruiter of the position”
Employee Referral Email to Hiring Manager/Supervisor of position If activated, triggered by an employee submitting a referral via the Self Service Module. Admin > Website > Career Portal >Self Service > Employee Referral Page > Edit > Actions tab / Edit icon behind “Send email to hiring manager of the position”
Employee Referral Email to Someone Else If activated, triggered by an employee submitting a referral via the Self Service Module. Admin > Website > Career Portal >Self Service > Employee Referral Page > Edit > Actions tab / Edit icon behind “Send email to someone else”
Forgotten Log-in Email Triggered by either the Applicant requesting a new password from the Self Service log-in page or the User via the Applicant File > Application page and clicking on the 'Reset Password' link Admin > Website > Career Portal >Self Service > Main > Edit > Login Page & Forgot Login tab/ Scroll down to email
New Position Notification If activated, triggered by a requisition meeting a requirement set by the applicant in the Self Service Center. Admin > Website > Career Portal >Self Service > New Position Notification page > Edit  > Edit Email
Agency: Welcome Email Goes out when welcome email is sent in Agency User set up Admin > Website > Agency Portal > Emails
Agency: New Position Email If activated, triggered when an Agency is highlighted in the Requisition File and the ‘Click here to send an email to each of the Agencies chosen above’ link is clicked. Admin > Website > Agency Portal > Emails
Agency: Forgot Login Email Triggered by Agency User requesting their password via the Agency Portal Admin > Website > Agency Portal > Emails

 

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